Storage Tips
Why Make A Reservation
Reserving your unit at Discount Mini Storage is a way we offer peace of mind that you have obtained the unit size of your choice. You can change your mind anytime. There will be a small deposit to secure your unit, but the deposit is applied to the rental price and charges of the unit on your first month. If you choose to make a reservation on our website you may find discounted pricing and savings specials on your unit. Should you have any questions or are simply not sure about the right size to meet your need, simply give us a phone call today and we’ll be glad to help you. You may also visit our interactive size guide to help you decide.
Your Storage Unit…On Your Terms
We understand your plans may change and that’s why your space is flexible. We don’t use long-term contracts and you can move out any month you choose. All we ask is that you give us five days written notice to move out. Remember, we do not pro-rate in or out. If your plans change, you can always change this date as well! Changing your storage unit to a larger one or smaller one is not a problem either. Our storage consultants can help you in this transition whenever you’re ready.
Free Lock
Mention you visited us on the website to receive a FREE LOCK for your new rental. This applies to new customers and rentals only.
Online Reservation Convenience
When you reserve a unit, we will guarantee that size, price, and promotion for up to 7 days. To make a reservation online or over the phone, all we need is a name, phone number, and email address.
Be Move-In Ready
We’re here every step of the way to make your storage experience exceptional. We offer boxes, tape, packing supplies, and truck rentals to make your move easy. Our leasing associates are an excellent resource for packing tips and tricks to help speed up your move.
Important Information
When you’re ready to move-in. make sure to arrive during our office hours to go over important paperwork. We recommend allowing 15 minutes to complete this process if you have not completed your lease online. Our leasing associates will review important terms and conditions associated with your lease as well as information about the property you are storing in. We will also collect your first month’s payment and go over any optional purchases you want to make such as truck rentals or moving supplies.
Rental Trucks
Discount Mini Storage offers truck rentals via U-Haul affiliation for use at the time of move-in. Due to high demand, we strongly recommend you make a reservation at least one week in advance. Please check individual locations for further restrictions.
Loading Your Unit
Make sure you take advantage of our complimentary onsite moving supplies. Available moving supplies include hand trucks, furniture dollies, and appliance trucks. Certain items are never allowed in a storage unit. These include perishable food, live plants and animals, flammable liquids, and explosives. Illegal items like drugs or certain firearms are also prohibited.
Moving Out
We recommend moving out on the last day of the LEASE since we do not prorate out. To vacate, simply give our office ten days written notice. Should your plans change after giving notice, we kindly ask that you notify us. On your move-out day, make sure to remove the lock and sweep out the unit. After completely vacating, please stop in the office and let a leasing associate know so we can finalize your record.
Discount Mini Storage accepts all major credit cards, cash, and checks. For your convenience, you can make a payment online at our website, over the phone, or in person. We also offer a convenient automatic payment option where your storage rent can be easily charged to your credit card every month.
Managing Your Account
Managing your account online is easy through our website. Simply select the location you store at from the top right of our website and from there you can manage your account, update your information, make payments, and view your account history.
Accessing Your Unit
You have access to your unit every day of the year from 6am to 9pm. Additional authorized people can be added to your account anytime by contacting a leasing associate. We never have keys to your unit and should you lose keys to your unit please see a leasing associate about regaining access.